Refund Policy

We believe in plain-spoken, transparent pricing. This Refund Policy explains how AI Ads HQ handles setup fees, monthly management fees, cancellation, and your advertising budget. By purchasing a plan, you agree to the terms below.

One-Time Setup Fee

The one-time setup fee covers the work required to onboard your business and stand up your campaigns: account configuration on the AI ad platform, Google campaign setup, ad creative and headline development, conversion tracking, and launch. Because this work begins immediately after purchase, the setup fee is non-refundable once onboarding has started. If you cancel before any onboarding work has begun, contact us at [email protected] and we will review your request for a full or partial refund of the setup fee.

Monthly Management Fee

Management is billed monthly in advance and is a flat fee — never a percentage of your ad spend. Management is month-to-month with no long-term contract. You may cancel at any time, and your cancellation takes effect at the end of the current billing period. Management fees already paid for the current period are non-refundable, but you will not be billed for any future periods after you cancel.

Cancellation

To cancel, email us at [email protected] before your next billing date. There are no cancellation fees and no penalties for leaving. We will confirm your cancellation in writing and stop all future billing.

Advertising Spend

Your advertising budget — for example, the $1,500/month ad budget for the first 90 days (then flexible) — is paid directly by you to the advertising platforms (OpenAI and/or Google). It does not pass through AI Ads HQ and is never marked up by us. Because ad spend is paid to and consumed by third-party platforms, it is non-refundable by AI Ads HQ. Any refund of unused ad credits is governed solely by the policies of the platform that holds those funds.

Chargebacks

If you believe you were billed in error, please contact us first at [email protected] so we can resolve it quickly. We are committed to fair, transparent billing and will work with you to make things right.

Changes to This Policy

We may update this Refund Policy from time to time. Changes are effective immediately upon posting to this page and apply to purchases made after the update.

Contact Us

If you have questions about this Refund Policy, please contact us at:

• AI Ads HQ
• Email: [email protected]